Who we are
Powertech IT Services Inc. (“Powertech”, “we”, “us”) is a software company registered in Ontario, Canada. We are responsible for the personal information described here, and our Privacy Officer can be reached at hello@powertechapps.com.
What we collect
We only collect what you choose to send us:
| When you… | We collect |
|---|---|
| Send the contact form | Your name, work email, company, the service you're interested in, your budget range and your message. |
| Join the ShiftBuddy waitlist | Your email address. |
| Contact ShiftBuddy support or request account deletion | The details you enter in that form. These are also covered by the ShiftBuddy Privacy Policy. |
| Book a call | If booking is available, your name, email and chosen time, collected by our scheduling provider (Calendly) under its own privacy policy. |
| Email us | Your email address and whatever you include in your message. |
| Visit any page | Our hosting provider automatically records basic technical information in server logs, such as your IP address, browser type and the pages requested, to keep the site secure and working. |
How we use it
- To reply to your enquiry, discuss your project and prepare proposals or quotes.
- To email you about ShiftBuddy's launch if you joined the waitlist. Every email includes a way to unsubscribe.
- To answer ShiftBuddy support requests and handle account-deletion requests.
- To keep the website secure and working.
By sending us a form, you consent to us using your information for these purposes. You can withdraw that consent at any time by emailing hello@powertechapps.com. We do not sell your information, and we don't add you to marketing lists you didn't ask to join.
How long we keep it
- Enquiries and emails: up to 2 years after our last contact. If you become a client, we keep project correspondence for as long as our agreement and the law require.
- Waitlist sign-ups: until ShiftBuddy launches and we've let you know, or until you unsubscribe, whichever comes first.
- Server logs: a short period set by our hosting provider, for security and troubleshooting.
Where it's processed
Powertech is based in Canada. Our providers store and process information outside Canada, mainly in the United States. While it is there, it is protected by our agreements with those providers, but it may be accessible to courts, law enforcement and national security authorities of those countries under their laws.
Your rights
You can ask us to:
- Access the personal information we hold about you.
- Correct anything that is wrong.
- Delete your information, or withdraw consent to how we use it.
Email hello@powertechapps.com. We may need to confirm your identity, and we respond within 30 days. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you're not satisfied with our response, you can complain to the Office of the Privacy Commissioner of Canada. Depending on where you live, you may have additional rights under local law.
Security
The website uses encrypted connections (HTTPS), and access to the messages you send is limited to the people at Powertech who need it to help you. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
Children
This website is for businesses and isn't directed at children under 13.
Changes to this policy
If we change this policy, we'll update the effective date above.
Contact us
Powertech IT Services Inc.
Ontario, Canada
Privacy Officer: hello@powertechapps.com